If you are currently enrolled in AutoPay with a debit or credit card, Virgin Mobile will automatically transfer it to your new Boost Mobile billing account to prevent your services from being interrupted. However, unfortunately please note your $5 autopay discount will no longer apply.
At this time, Boost Mobile does not accept Paypal accounts for service payments. If you are currently enrolled in AutoPay or payment methods on file with a Paypal account, you will need to remove it from your account and replace with a debit or credit card prior to transfer to avoid service interruption.
Boost Mobile also does not accept 45/90 Day Top Up Payment Option for service payments. If you are enrolled in this, you will need to re-establish payment option and re-enroll in a Low Balance Autopay option in order to avoid service interruption.
Before Transferring to Boost Mobile:
After Transferring to Boost Mobile:
- You can manage your AutoPay Account by visiting http://myaccount.boostmobile.com/sign-in and using the first four digits of your 6 digit Virgin Mobile PIN for initial login to your account.
- If you don’t remember VMU pin, click the “Forgot Pin” link on the login page.
You may choose to un-enroll your Virgin Mobile account from AutoPay by visiting https://www.virginmobileusa.com/login prior to migrating to Boost. If you no longer want to be on AutoPay after the migration, or need to change credit/debit cards, you can visit http://myaccount.boostmobile.com/sign-in and access your account using the first four digits of your current Virgin Mobile PIN.
Please note Virgin Mobile Top Up will not be available in Sprint stores. Please click here to locate a Boost Mobile store nearest you or click here to pay online